Ask a Librarian

Online chat reference is available 24 hours a day through the Ask-here-PA collaborative. Holy Family University students, faculty and staff can talk to a librarian online by clicking here. (A new panel will open on the right of the page. Enter your contact information and query and click "connect").

Where available, you'll be connected to a Holy Family University librarian. At other times, you'll be connected to a qualified librarian in the State of Pennsylvania or elsewhere in the United States.

NOTE: librarians from other institutions can help with research strategies and locating documents in Holy Family databases, but do not have access to student or staff personal information and cannot renew library materials, edit account information, or recover passwords.

If you don't want to use online chat reference, or your question is not urgent, you can submit a question directly to the library staff via email. We will respond to your question within two business days. We are happy to assist with questions about our holdings and services, advice for starting your research, and help with our databases. Some questions are too complex to be answered by email, so we'll let you know if you need to come into the library.

If you need immediate assistance, please call the Northeast campus library at 215-637-7700 X3316, or the Newtown Learning Resources Center (LRC) at 215-504-2000, x4010.

If you have a question about Blackboard or your email account, please contact the Computer Technology Services Help Desk at or 215-637-7700 x 3491.

Our Research Databases, Library Catalog, Web Resources, and Frequently Asked Questions may also help answer your question.

You can also email us directly at

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Name: **


E-mail: **
Please use your '' email account; only '' email accounts will be accepted.

What is your preferred method of contact? Telephone E-mail

What is your affiliation with Holy Family?
Undergraduate Student  
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Question: ** Please provide as much information as you can. Are you looking for books, journal articles, or other materials? What is your topic? Have you looked anywhere already? Are you having problems with a database? Tell us the details!


If you have any problem submitting this form, please call 267-341-3654 or e-mail the Library.